Order Submission SOP - Pickup from Brand

FEES

PROCEDURES

• Brand will create an order in the Nabis site under the action “Pickup From Brand”

• In the Brand section, select the manufacturing license where the product is being collected

  
   

• Select an available date when Nabis will service this pickup
  
   
• Add the SKUs and QTYs to the order that Nabis will be picking up
  
   
• Place the order after all SKUs and their associated QTYs have been added
  

• During the pickup, our driver will use numbers on Master Packs to confirm order counts, but will NOT open the Masters to confirm Case Packs
  • Brand representative should be present and sign off on line items as they are confirmed by our driver — intake times could be impacted by miscounts

  • Product should be in master cases and taped (not folded) shut

    • Properly wrap/brace and secure all product on pallets to prevent damage during transport — BASE of pallet needs to be wrapped
    • Provide partials first so we may sticker them as such, if they are not labeled already

     

  • The METRC manifest is the most important document when receiving product. The Nabis invoice should not differ from the METRC manifest
    • If the quantity of any line item is MORE than what is listed on the METRC manifest, the brand/manufacturer will need to edit the METRC manifest before departure
    • If the quantity of product is more or less than the Nabis invoice but the same as the METRC, this should be corrected by contacting helpny@nabis.com with the details.
    • Please supply hardcopy of the METRC manifest, as well as associated tags — tags may be attached to the boxes or with the paperwork
• We reserve the right to take up to 2 business days (excluding weekends) to intake a new order to properly verify the quantities and compliance of your product. This timeline only applies if all inbound requirements are met.

• Refer to the “Brand Packaging + Case Labeling” SOP

• Photos submitted to inboundny@nabis.com, required prior to delivery:
  • Primary Label + Information Label of each SKU/batch
  • Master Case with label
  • Sub Master Case with label (if available)
• Paperwork required upon delivery (documents can be printed from the Nabis Portal:
  • METRC + Nabis Manifest
• Package Naming Scheme:
  • SKU/product names must match both Nabis and METRC.