OVERVIEW
This article will cover the various payment statuses in the Nabis Portal and what they mean.
Unpaid (transitory status)
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Definition: No balance collected
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When is this flipped: By default when order is submitted and not yet paid
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Primary team user: N/A
Payment Sent (transitory status)
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Definition: Payment in transit
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When is this flipped: Retailer informs payment has been mailed or initiated electronically
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Primary team user: Accounts Receivable
Driver Processing (transitory status)
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Definition: Payment reported as collected by driver and in-transit to warehouse; open for verification of accuracy/application
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When is this flipped: Payment has been collected but not yet received onsite, verified and applied
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Primary team user: Dispatch / Drivers
Processing (transitory status)
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Definition: Payment is being verified for accuracy/application
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When is this flipped: Payment has been collected and received by our onsite Cash Operations team but not yet verified and applied
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Primary team user: Cash Operations
Partial Paid (transitory status)
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Definition: Partial balance collected, still open
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When is this flipped: Partial payment has been collected, verified, and applied but a balance remains open
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Primary team user: Cash Application
COD, Paid (transitory status)
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Definition: Full balance collected on COD order (not Remitted)
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When is this flipped: Payment has been counted, verified, and applied
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Primary team user: Cash Application
Net Terms, Paid (transitory status)
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Definition: Full balance collected on Net Terms order (not Remitted)
When is this flipped: Payment has been counted, verified, and applied -
Primary team user: Cash Application
Self-Collected (transitory status)
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Definition: Brand self-collected full invoice total from retailer OR has received payment via LLF.
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When is this flipped: Brand confirms self-collection (will deduct applicable fees/excise from upcoming remittance).
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Primary team user: Accounts Receivable / Cash Application
Remitted (terminal status)
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Definition: Order life cycle has ended (unavailable for edits)
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When is this flipped: Corresponding funds have been received or scheduled to be received by brand
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Primary team user: Brand Payments
Write-Off (terminal status)
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Definition: Invoice is determined uncollectible
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When is this flipped: Used only when brand approves write off
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Primary team user: Accounts Receivable with Manager and Brand Approval
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Note: Please note the stakeholder (Full name, title) on the brand side that approved the write-off within the Admin Notes
3rd-Party Collections (transitory status)
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Definition: Invoice has been sent to 3rd-Party Collections Agency
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When is this flipped: Used only when brand approves submission to 3rd-Party collections agency
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Primary team user: Accounts Receivable with Manager and Brand Approval
Note: Please note the stakeholder (Full name, title) on the brand side that approved the 3rd-part collection within the Admin Notes