OVERVIEW
This article will cover the various payment statuses in the Nabis Portal and what they mean.
Unpaid (transitory status)
- Definition: No balance collected
- When is this flipped: By default, when the order is submitted and not yet paid
- Primary team user: N/A
Payment Sent (transitory status)
- Definition: Payment in transit
- When is this flipped: Retailer informs payment has been mailed or initiated electronically
- Primary team user: Accounts Receivable
Driver Processing (transitory status)
- Definition: Payment reported as collected by driver and in transit to warehouse; open for verification of accuracy/application
- When is this flipped: Payment has been collected but not yet received onsite, verified, and applied
- Primary team user: Dispatch / Drivers
Processing (transitory status)
- Definition: Payment is being verified for accuracy/application
- When is this flipped: Payment has been collected and received by our onsite Cash Operations team, but not yet verified and applied
- Primary team user: Cash Operations
Partial Paid (transitory status)
- Definition: Partial balance collected, still open
- When is this flipped: Partial payment has been collected, verified, and applied but a balance remains open
- Primary team user: Cash Application
COD Paid / Net Terms Paid (transitory status)
- Definition: Balance collected
- When is this flipped: Full payment has been collected, verified, and applied
- Primary team user: Cash Application
Remitted (Final status)
- Definition: Payment for an order was sent to the brand
- When is this flipped: Once a brand has received this amount on a remittance
- Primary team user: Cash Application